This is a development site. Visit SFIA

Skip to content. | Skip to navigation

Personal tools

Reference and guide to SFIA version 8. Framework status: Development. Show revision-marked text

Knowledge management: Level 7


Leads the creation of a knowledge management culture. Develops an organisation-wide knowledge management strategy for capturing, organising and developing information, knowledge and stories from employees, customers and external partners. Embeds knowledge management across business units and develops strategic knowledge management capabilities. Reinforces the importance of knowledge sharing by aligning individual and organisational objectives and rewards. Identifies opportunities for strategic relationships or partnerships with customers, suppliers, and partners.

Change requests

There are no change requests here